Clear writing drives success. Learn to communicate concisely, connect with different audiences, and express your ideas effectively.
Course Duration: 2 Hours 39 Minutes
Having a positive, healthy relationship with your manager is key to your success. Learn how to resolve differences without losing focus on business priorities.
Course Duration: 1 Hour 51 Minutes
Only by putting customers front and center can companies pull ahead-and stay ahead-of their rivals. Learn how to identify your key customers, their changing needs, and the actions you can take to improve their experience.
Course Duration: 1 Hour 41 Minutes
Conflict is inevitable, but it doesn’t have to be unmanageable. Discover how to effectively handle-and coach members of your team in handling-disagreements through careful preparation, good communication, and a focus on solutions that work for all parties.
Harvard’s ManageMentor® online short courses give individuals, career professionals, entrepreneurs and freelancers a chance to build world-class skills at a low cost – and they’re available across Africa.
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