Putting customers first is key to staying competitive. Learn to identify customer needs and take action to improve their experience.
Customer Focus
Course Duration: 1 Hour 51 Minutes
Only by putting customers front and center can companies pull ahead-and stay ahead-of their rivals. Learn how to identify your key customers, their changing needs, and the actions you can take to improve their experience.
R1,250.00
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Change Management
R1,250.00Add to basketCourse Duration: 1 Hour 21 Minutes
In today’s organizations, change may be the only constant. By learning to navigate change, you can turn uncertainty into opportunity-and that benefits you, your team, and your organization.
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Goal Setting
R1,250.00Add to basketCourse Duration: 1 Hour 39 Minutes
Goal setting is crucial to personal and professional success. By knowing how to set the right goals, you can boost both your team’s results and your own. Learn why goals matter, the different types of goals, and how to align your goals with your organization’s key objectives.
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Stress Management
R1,250.00Add to basketCourse Duration: 1 Hour 10 Minutes
Do you have a healthy relationship with stress? It’s time to make it work for-not against-you. By understanding your boundaries, embracing positive pressure, and prioritizing your health, you can learn to deal with stress in a more productive way.
Start Date: 2026-06-01
Start Date: 2026-06-01
Start Date: 2026-06-01Harvard’s ManageMentor® online short courses give individuals, career professionals, entrepreneurs and freelancers a chance to build world-class skills at a low cost – and they’re available across Africa.