Putting customers first is key to staying competitive. Learn to identify customer needs and take action to improve their experience.
Customer Focus
Course Duration: 1 Hour 51 Minutes
Only by putting customers front and center can companies pull ahead-and stay ahead-of their rivals. Learn how to identify your key customers, their changing needs, and the actions you can take to improve their experience.
R1,250.00
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Feedback Essentials
R1,250.00Add to basketCourse Duration: 1 Hour
Feedback fosters learning and leads to stronger relationships and higher performance. Discover how to give and receive meaningful feedback that can help you-and your team-succeed.
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Writing Skills
R1,250.00Add to basketCourse Duration: 1 Hour 48 Minutes
How you communicate with others is essential to your success, so don’t let your writing skills be an afterthought. Learn how to communicate clearly and concisely, connect with diverse audiences, and develop the ideas you want to share.
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Budgeting
R1,250.00Add to basketCourse Duration: 1 Hour 42 Minutes
Budgeting isn’t just for finance teams. Each decision a manager makes needs to take into account the resources that are available to them. Learning to budget ensures you can allocate resources wisely, communicate financial expectations, and keep teams on track with their budgets.
Start Date: 2026-06-01
Start Date: 2026-06-01
Start Date: 2026-06-01Harvard’s ManageMentor® online short courses give individuals, career professionals, entrepreneurs and freelancers a chance to build world-class skills at a low cost – and they’re available across Africa.