Conflict is inevitable—handling it well is a skill. Learn how to manage tough conversations with clarity, confidence, and a focus on solutions.
Difficult Interactions
Course Duration: 1 Hour 29 Minutes
How can you become an effective and inspiring leader? Begin by defining your values and vision, and deepening your self-management skills.
R1,250.00
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Conflict is inevitable, but it doesn’t have to be unmanageable. Discover how to effectively handle-and coach members of your team in handling-disagreements through careful preparation, good communication, and a focus on solutions that work for all parties.
Start Date: 2026-06-01
Start Date: 2026-06-01
Start Date: 2026-06-01Harvard’s ManageMentor® online short courses give individuals, career professionals, entrepreneurs and freelancers a chance to build world-class skills at a low cost – and they’re available across Africa.