Conflict is inevitable—handling it well is a skill. Learn how to manage tough conversations with clarity, confidence, and a focus on solutions.
Course Duration: 1 Hour 24 Minutes
No matter your role, technology continues to transform how you do your work. With access to a dizzying array of new tools, customer insights, and data, how do you keep up? Discover practices you and your team can put into action to thrive in the digital age.
Course Duration: 1 Hour 46 Minutes
A business plan takes the abstract goals of an organization or team and makes them concrete and actionable. Learn how to create a living document that will showcase an opportunity or idea and outline how your organization can make it a reality.
Course Duration: 2 Hours 28 Minutes
Performance measurement gives you a way to gauge progress against goals. Learn to set targets, collect and analyze data, and use measurement to better manage performance.
Harvard’s ManageMentor® online short courses give individuals, career professionals, entrepreneurs and freelancers a chance to build world-class skills at a low cost – and they’re available across Africa.
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